Privacy Policy – NEEV Paris
1. Purpose
This Privacy Policy explains how NEEV Paris (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from www.neevparis.com (the “Site”).
NEEV complies with the General Data Protection Regulation (EU Regulation 2016/679) and the French Data Protection Act (Loi Informatique et Libertés).
2. Data Controller
The data controller responsible for processing your personal data is:
NEEV Paris – Nawel Ouarti
Registered in France under SIRET 94493267200016
Email: hello@neevparis.com
3. Data Collected
We collect and process only the information necessary to provide our services. This includes: Identity and contact information: name, email address, billing and shipping address, phone number.
Order information: products ordered, transaction details, order history.
Payment information: processed securely by our payment provider (NEEV never has access to your full card details).
Technical data: IP address, browser type, device information, and analytics data (through cookies).
Communication data: messages sent through contact forms or email.We do not collect or process any sensitive personal data.
4. Purpose of Processing
Your data is used for the following legitimate purposes:To process and deliver your orders.To communicate with you about your purchase or customer support requests.To manage your customer account and order history.To improve our services, website performance, and customer experience.To send updates or newsletters when you have given explicit consent.To comply with our legal and tax obligations.
5. Legal Basis for Processing
Personal data is processed on the following legal bases: Contractual necessity (to process and deliver your order). Legal obligation (invoicing, accounting, record-keeping). Legitimate interest (to prevent fraud or improve services). Consent (for optional newsletters or marketing emails)You may withdraw your consent at any time by contacting us at hello@neevparis.com or by using the unsubscribe link in any marketing email.
6. Payment and Third-Party Services
Payments are processed securely through third-party providers such as Shopify Payments, Stripe, or PayPal.
These providers comply with PCI-DSS standards and manage your payment details directly.
NEEV never stores or has access to your full credit card information.We may also use trusted third-party services (such as Webflow, Smootify, analytics or email services) that comply with GDPR. They process your data only as instructed and solely for the operation of the Site.
7. Cookies
The Site uses cookies and similar technologies to ensure proper functionality, analyze traffic, and improve user experience.
Cookies may include essential session cookies, performance cookies (such as Google Analytics), and preference cookies.
You can modify or disable cookies in your browser settings at any time.
8. Data Retention
Your personal data is kept only as long as necessary for the purposes stated above:Order and billing information: retained for 10 years (legal accounting obligation).Customer accounts and messages: retained for 3 years after your last interaction.Newsletter subscriptions: retained until you unsubscribe.Technical logs and cookies: retained for a maximum of 13 months.After these periods, your data is deleted or anonymized.
9. Data Security
NEEV takes all necessary precautions to protect your data against unauthorized access, loss, or misuse.
All transactions are processed through secure SSL encryption and stored on servers that meet high security standards.However, no transmission over the Internet is completely risk-free. By using the Site, you acknowledge that you share information at your own risk while we take all possible protective measures.
10. Your Rights
In accordance with the GDPR, you have the following rights regarding your personal data:Right to access and obtain a copy of your data.Right to rectify inaccurate or incomplete data.Right to request deletion (“right to be forgotten”).Right to object to or limit processing.Right to data portability.Right to withdraw consent at any time.To exercise these rights, contact NEEV at.
You may also submit a complaint to the CNIL (Commission Nationale de l’Informatique et des Libertés) via www.cnil.fr.
11. Data Transfers
If data is transferred outside the European Union, it is only done with partners that guarantee an equivalent level of data protection (for example, providers certified under the EU–US Data Privacy Framework or with Standard Contractual Clauses).
12. Changes to this Policy
NEEV may update this Privacy Policy to reflect changes in regulations or website operations.
The most recent version is always available on this page.
We recommend checking this Policy periodically for updates.